REFUND POLICY

A legal disclaimer

Rep Yo City operates in compliance with applicable consumer protection laws and regulations. This refund policy outlines the terms and conditions under which refunds, returns, and exchanges are handled. By purchasing from Rep Yo City, you agree to this policy. Please read it carefully to understand your rights and obligations.

Refund policy - the basics

At Rep Yo City, we are committed to ensuring our customers are satisfied with their purchases. Our products are made to order through our printing partner, Printful. Below are the terms of our refund policy:

Conditions for Refunds and Replacements

Refunds or replacements will be provided under the following conditions:

Damaged or Defective Products: If your item arrives damaged or defective, please contact us within 30 days of receipt. Be sure to include photos of the issue, and we will arrange a refund or replacement.
Incorrect Orders: If you receive an item that differs from what you ordered, we will provide a replacement or refund upon verification.